Cloud Computing Proves Value in Unemployment Crisis

Since March 2020, the Unites States has experienced the highest volume of unemployment insurance (UI) claims ever filed. This has strained unemployment systems beyond their capacity—leaving many unemployed claimants struggling to file their claims and receive their benefits. The fact is that state unemployment systems had not been stress tested to handle such a sudden and massive increase in volume. No UI agency was staffed or sized to handle an immediate 100-fold increase in volume.